General Insurance Code of Practice 2014

Trident Marine are bound by the General Insurance Code of Practice 2014, which sets out the standards that general insurers must meet when providing services to their customers, such as being open, fair and honest.

It also sets out timeframes for insurers to respond to claims, complaints and requests for information from customers.

The Code covers many aspects of a customer’s relationship with their insurer, from buying insurance to making a claim, to providing options to those experiencing financial hardship, to the process for those who wish to make a complaint.

You can find a copy of The Code below;

General Insurance Code of Practice 2014