Interpreters and Teletypewriter Services

Trident are committed to ensuring everyone can access information on the services we provide and as such, we will provide access to an interpreter if you ask us to, or if we need an interpreter to communicate effectively with you.

If you would like to use an interpreter, please call Translating and Interpreting Service (TIS) on 131 450 to arrange this. Trident are subscribers to this service, which is free of charge to you.

For more information about how to use TIS please click on the following link: https://www.tisnational.gov.au/en/Non-English-speakers/Help-using-TIS-National-services

If you have a speech or hearing impairment and need help to make or receive phone calls, you can contact the National Relay Service for assistance.

For more information on how you use the National Relay Service please click of the following link: https://www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service